We extend our condolences for your loss. If you need access to the Gmail account content of an individual who has passed away, in rare cases Google may be able to provide the contents of the Gmail account to an authorized representative of the deceased person.
For that you have to submit required documents to Google’s address. On successful verification of documents you have submitted your application for accessing the email will be granted. But Google may not guarantee that you will be given access surely.
This process of submitting, verifying and giving access to account is divided into 2 parts. If you are authorized representative person to access information content of decease person, then you have to complete application request with following information
Part #1 for submitting request
Google require the following information:
- Your full name
- Your physical mailing address
- Your email address
- A photocopy of your government-issued ID or driver’s license
- The Gmail address of the deceased person
- The death certificate of the deceased person. If the document is not in English, please provide a certified English translation that has been prepared by a competent translator and notarized
- The following information from an email message that you have received at your email address, from the Gmail address in question:
- The full header from the email message. See instructions on how to find headers in Gmail and other webmail email providers. Copy everything from ‘Delivered-To:’ to ‘Content-Type:’
- The entire content of the message
Mail or fax this information to:
Gmail User Support – Decedents’ Accounts
c/o Google Custodian of Records
1600 Amphitheatre Parkway
Mountain View, CA 94043
After a review, you will be notified by email and informed whether Google will be able to move beyond Part 1 to the next steps of the process. In some cases, this waiting period may take up to a few months.
During this process, please be aware that Google will not delete the deceased person’s account before responding to your request. If we are able to move forward based on our preliminary review, we will send further instructions outlining Part 2.
Part 2 will require you to get additional legal documents, including an order from a U.S. court and/or additional materials.
Note and Conclusion:
Don’t go for part 2 until you won’t receive any communication from Google.