Update 18 Oct’ 2015: Recently, IRCTC has changed the timings to book tickets causing a major change in performance. Now response time of rail booking site is improved, but it is still poor when booking during festive season like Diwali. Overall now it is much better than olden days.
This article was first published on April 29, 2014, when I was trying to book a ticket. Article is based on my personal experience.
I am trying to book ticket since 40 mins. Still the page is loading. IRCTC.co.in sucks for a big time. I am damn frustrated cause of this loading. I think they should improve there server speed.
I connected my laptop with internet and started IRCTC website at 9:40 am. It almost took 20 mins to load and log-in page of IRCTC. After I enter my credentials and clicked on log-in. It took another 7-8 mins. I was literally checking the time. How much each page is taking to load.
Later I was on Plan My Travel page (I forget page name). Searched for From and To station in search field, this was quick. I searched, got the results in 2 mins. And later I selected the train and type of compartment (2A, 3A or SC). Loading availability took another 10 mins. It was almost like 30 mins from starting of Tatkal booking time (10 AM). I was worried whether I will get my ticket or not.
Some how I came to reservation details page. I used quickly enter all the detail in top section. But in bottom section there was text verification from image popular known as CAPTCHA. I clicked on refresh image almost 20 to 30 times so that it get loaded and I would complete my transaction in time before everything is full.
But but but.. I was not getting that stupid CAPTCHA image for verification. I tried loading with browser refresh then session got expired.
I was damn frustrated with this. Finally I booked my ticket via RedBus.in and got cashback of 10% on ticket using PayUMoney and I hate IRCTC now.
IRCTC.co.in - Indian Rail Ticket Booking site SUCKS for big time !