I was so delighted by the OLAcabs riding experience that I thought of writing an article on it. Easy, fast and nominal rates compared to other in markets. I have traveled with lot of other cabs too, but travelling with OLAcabs was a digitalized experience for me.
All came up with a thought of travelling in a taxi-cab to Pune Railway Station from my location Wakad that too in night time at 11:30PM. I asked my friend about it and then he suggested to use OLA cab because he had great experience in travelling from his home to Airport in New Delhi. So I though of giving a shot this time to OLA.
Here are the outstanding service provided by OLA that I loved there service:
- Finger touch cab booking using OLA mobile app* which is available for smart phones on Google Play store, Windows Store and Apple App Store.
- Timely update on cab status via text messages and calls: cab booking status (driver name, phone number, vehicle number), cab arrived to pick up point, cab started, cab reached, Over all Charges).
- Charges** are nominal and low as compared to others available taxi in Pune.
- Various offers^ on festive seasons and special occasion.
- 24X7 Direct dial to customer support (STD CODE) 3355 3355.
OLA Mobile App*:
Very first impression of OLA cab service is there mobile app which make easier to any customer like me to book cab wherever and whenever needed. There are two options of booking, one you can book right now as “RIDE NOW” and other option is “RIDE LATER” which allow you pre-book cab for future timings.
About look and feel of app, with integration of Google Maps, they have created a wonderful booking app that provide the live status of cab booked. Status like, time your booked cab will take to reach your pickup point, number of cabs available at your nearby location, different cabs available (3 type: SEDAN, MINI, PRIME) for travel.
Mobile app provide the flexibility of traveling cashless. All you need to have money in your OLA money — a wallet. To refill your OLA money account you will have 4 options: using Credit/Debit Card, Online Banking, Recharge Code and Inviting Friends.
You will have your personal OLA account and mobile number will be linked to your account. In-case, if you don’t have internet access but have OLA money and you have booked the cab via call then after travel your money will be deducted from wallet itself. Isn’t it great !! to use ? of-course yes.
Rate card tab is provided in app which allows you to check the charges you may incurred for different type of cabs. Charges are based on per KM basis and different from place to place. Wait time is also chargeable if it crosses the limit, depends on place to place.
As said earlier, you can have a cashless travel without any money if you have enough credits in OLA money.
Now comparing other cab services, OLA charges are much lower then other service provider. Let me share my personal cab service experience on charges.
Few month back, I was going to Pune station from Hinjewadi (around 20km distance) for which I had booked a cab service (I guess, Radio Cab), they charged something around 320 INR. And this week I have traveled with OLAcabs from Pune station to Wakad (around 18km distance) and OLA has charged me only 183 INR only (20% discount coupon applied). Hence you can compare rate they have provided.
OLAcabs has good customer support team with fluent English language communication.
I had problem with my cab driver for booked cab, he was not picking up my call. I just wanted to know how much time it will take him to reach station. I got irritated, I called Customer support and asked them to change my cab immediately. Within few seconds I got another message of changed cab driver. I called him and asked him to reach immediately, new driver reached the pickup point just in 3 mins after call :).
Thanks to customer support guy !
Recently on occasion of Diwali, they had great offers: 100% cashback (Expired on 31st Oct, 2014). Now and then always through some best offers to make there customer more delightful like me :).
OLAcabs will add referal bonus of 100INR in your OLA money wallet if you have downloaded there mobile app and create an OLA account using my referral code: GNG70C. Creating account is very simple, just follow below steps:
- Download and Install OLA mobile app for your smartphone
- Create new account using your email ID, mobile number and set a strong password.
- Enter the referal code as GNG70C (all in capitals)
- Click on register/ submit
- You will receive a verification code in few minutes, enter code and verify your mobile number.
- Open OLA mobile app and check your OLA Money credit.
Note: You may also log-in into OLAcabs website and check all your profile details with same account credentials.
Also there is an offer of 20% discount going on travel if you have booked the with “RIDE NOW” option (I guess this offer is still available) . Coupon code is “NOW20” which I have used while traveling.
Note and Conclusion:
Now, I would always prefer to go with OLAcabs wherever they provide service in whichever city. Highly recommended cab service provide. And it is truly said as
First Impression is always everlasting Impression
Share your personal experience in below comment box.